At Lime Tree Primary, the health and safety of all children is of paramount importance. Parents send their children to school each day with the expectation that school provides a secure environment in which their children can flourish. Lime Tree Primary therefore has to ensure that this expectation becomes reality. In order to do this a wide range of measures are put in place.


During this exceptional time of the coronavirus and school closures you may feel there comes a point when additional support or advice is required around safeguarding and the welfare of children who are not attending school on a regular basis. The Borough services are still available to all residents and it is worth knowing that you are not alone.

Below you will find a series of points about how to contact the borough’s Single Point of Access for extra support or to make a referral if you have a concern that needs professional help or support with a problem or situation. You are within your rights to do so if you feel there is a need for this.

The link to start a referral is given here:


Making a referral to the Single Point of Access (sometimes called SPA)

You may be concerned about a child's developmental needs, issues that you or somebody else, as a parent or carer, is experiencing, or you suspect a child is being neglected or subjected to some form of abuse.

Before you start:

If you are concerned about a child being at risk, or your referral requires a timely response, you should phone the SPA on 020 8547 5008 for guidance prior to completing this form. Experts on the end of the line will be able to advise you over the phone and direct you if they feel there is a need for a referral.

In an emergency:

If you think a child is in immediate danger you should call 999.

If you need to speak to someone urgently outside of office hours, please call the Duty Social Worker on 020 8770 5000.

Whilst it is highly unlikely that you will need to use any SPA system of support it is always a comfort to know where to go should the need arise.


Designated Senior Member of Staff for Safeguarding Children:

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Mike Flowers - Deputy Head

 Designated Safeguarding Lead (DSL)

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Sue Hawker - Headteacher

Safeguarding Lead


Francesca Mellor - Assistant Head

Lead Prevent/Lead CME



Holly Nash - Assistant Head

Lead LAC 



Helen Broers - Assistant Head 

Safeguarding Lead

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Marc Lowery - Assistant Head

Safeguarding Lead


 Jordan Brodie

Jordan Brodie -  Clubhouse

Safeguarding Lead



Suzanne Cardillo-Zallo -  Foundation Governor, Surbiton Education Health Trust

Designated Governor for Safeguarding/ Child Protection



If you have a concern but are not able to speak in person to any of the above Safeguarding leads, please telephone: 020 8390 9544 or email:

Please state that it is a Safeguarding Concern. 

If you have a safeguarding complaint that is concerns the Headteacher you should contact, in the first instance, the Clerk of Governors on

 If you are worried about a child, you can also contact Kingston's Safeguarding Single Point of Access (SPA) on 0208 547 5008 between 8.00am and 6.00pm (Monday to Friday).

During out of hours, call the duty social worker on 020 8770 5000

Please click on the below link for more help and details of local services:

Domestic Abuse and Local Services

Please click on the following link for the Parent Hub on the Key:

This is an interactive guide to setting parental controls and keep children safe on various platforms, i.e. TikTok, YouTube, Instagram, WhatsApp, Fortnite etc.

Please click on the links below for the school's E-Safety Policy and Safeguarding Policy:

Online Safety Policy
Safeguarding Policy